Using this website
By browsing or ordering from cld-hop.com, customers agree to these Terms & Conditions and the related policy pages operated by CLOUDHOP SDN. BHD.
Buying general retail products
Customers are responsible to check product details, measurements, compatibility, and quantity. Product photos, colours, packaging, measurements, and specifications may vary slightly because of supplier updates, screen settings, or production differences.
Orders, prices, and stock
All orders depend on payment confirmation and stock availability. Prices, promotions, descriptions, and availability may be corrected or changed if an error is found.
Customer account and checkout details
Customers must provide accurate information and must not misuse the website, submit false orders, interfere with website operation, or use the website for unlawful activity.
Delivery and after-sales
Shipping, returns, refunds, and exchanges are handled according to the relevant policy pages. Product issues must be reported with evidence within the required period.
Liability limits
To the fullest extent allowed by law, CLOUDHOP SDN. BHD is not responsible for indirect losses, courier delays, customer misuse, wrong product selection, or events outside reasonable control.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia. You agree that any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Contact
For questions about these terms, contact cloudhop-sb@outlook.com.